Download
Choose your device above and get the official RustDesk support app.
Encrypted & self-hosted
TECHNICAL HELP, WITHOUT THE RUNAROUND
Let's get you back up and running.
Download the support app, open it, and read the temporary ID and password to your Nightshade technician. That's it.
No account requiredNo shared permanent passwordOfficial RustDesk app
START HERE
Get the support app
WIN
Download for WindowsWindows quick support
Preconfigured for Nightshade. No permanent install required.
If Windows asks, choose Keep, then open the file. The download is the official, digitally signed RustDesk release.
THREE SIMPLE STEPS
You stay in control.
Open & approve
Allow the app to run. Your device may request screen or input access.
Share the session
Tell your technician only the temporary ID and password shown in the app.
FOR ONGOING SUPPORT
One install. Easier repairs next time.
If your Nightshade technician is maintaining this device, install the managed support agent once. It keeps the device available for approved maintenance and shows a notification when remote tools are used.
Windows, Mac & LinuxRemote desktop & terminalSecure file transfer
CLIENT REPAIRS
Install managed support
The secure setup page automatically provides the correct agent for your device.
Open secure setupTechnician sign-inBEFORE YOU CONNECT
Only grant access to the technician you expected.
Nightshade support will never ask for your banking password, card details, Apple ID, Microsoft password, or a payment during a remote session. You can end access at any time by closing RustDesk.